Privacy Policy

Last updated: May 26, 2026

This Privacy Policy describes how DMV WebFlow ("we," "us," or "our") collects, uses, and protects information when you visit dmvwebflow.com or use our services.

1. Information we collect

We collect the following information when you interact with our website:

• Information you provide: name, email address, phone number, business name, business type, and any details you submit through our contact, contract, or onboarding forms.
• Payment information: all payments are processed by Stripe. We do not store credit card numbers. Stripe's privacy policy applies to payment data — see stripe.com/privacy.
• Chatbot conversations: messages you type into our AI assistant are sent to Groq, Inc. for processing. We do not store conversation logs on our servers. Groq's privacy policy applies — see groq.com/privacy-policy.
• Technical information: our hosting provider (Cloudflare) records standard server logs including IP address, browser type, and pages visited, for security and performance purposes.

2. How we use your information

• To respond to quote requests and inquiries
• To deliver the services you purchased
• To send service-related communications (delivery, support, billing)
• To improve our website and services
• To comply with legal obligations

We will never sell, rent, or trade your personal information to third parties.

3. Third-party services we use

We rely on the following services to operate. Each has its own privacy practices:

• Cloudflare — website hosting, DNS, security
• Stripe — payment processing
• Web3Forms — form submission delivery to our email
• Groq — AI chatbot processing
• Google Workspace / Gmail — receiving email

4. Cookies and tracking

Our website uses minimal cookies. We do not currently use third-party advertising trackers or analytics that collect personally identifiable information. Cloudflare may set essential cookies for security and load-balancing purposes.

5. Data retention

We retain your contact information for as long as needed to provide our services and for a reasonable period afterward for record-keeping. You may request deletion of your data at any time by emailing sam@dmvwebflow.com.

6. Your rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of receiving communications from us

To exercise any of these rights, contact us at sam@dmvwebflow.com.

7. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect information from individuals under 13. If you believe a child has submitted information, please contact us so we can delete it.

8. Security

We take reasonable steps to protect your information, including SSL/TLS encryption for all data transmitted to and from our website. However, no method of transmission over the internet is 100% secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be communicated to active clients via email.

10. Contact

Questions about this Privacy Policy? Email sam@dmvwebflow.com or call (202) 709-5197.